Job Duties of a Restaurant Manager

A Restaurant Manager is a little like a jack of all trades. Working as a Restaurant Manager can entail a large number of different duties, and there are many responsibilities that come with this position. In most cases, the restaurant will employ an Executive Chef that oversees the operations of the kitchen itself, but the Restaurant Manager is responsible for everything else that goes into successfully running a restaurant including front of the house, administrative, alcohol, and financial responsibilities.

Job Duties of a Restaurant Manager

Restaurant Managers have a wide variety of duties they must accomplish on a daily basis.  The position requires someone who is organized, professional, and most importantly, a strong leader.  The following are some of the responsibilities of a Restaurant Manager:

  • Ordering Supplies. The Restaurant Manager will often place orders for not only food items, but linens, dishes, silverware, and any other supplies that the restaurant needs to function. This can involve working with a variety of different vendors and understanding the market to ensure that the best prices and highest quality goods are received and that all expenditures are properly tracked.
  • Personnel. The Restaurant Manager is usually responsible for hiring employees for the restaurant. While the Executive Chef may hire kitchen workers such as line cooks and assistants, the Restaurant Manager will be responsible for the balance of employees. The Restaurant Manager is also normally in charge of scheduling and payroll for all restaurant employees.
  • Front of House. One of the primary jobs of the Restaurant Manager during meal service is to manage the front of the house.  This includes waiters, bus people, bartenders, and anyone else who regularly interacts with customers before, during, and after the meal.  The Restaurant Manager will ensure that customers are happy with their dining experience thanks to timely delivery of food and attention to detail by servers.
  • Training. The Restaurant Manager will be responsible for either training or arranging for the training of new employees.  Often, the Executive Chef will handle training kitchen workers; however, the Restaurant Manager is responsible for all other employees.
  • Customer Service. The Restaurant Manager is the last stop for customers who have a complaint. To handle this duty, the Restaurant Manager must be professional and level-headed so that he or she can resolve the customer’s concerns without becoming upset.
  • Regulatory Control. Most restaurants are subject to certain regulatory agency inspections. Most often, this will be the health department in the city where the restaurant is located.  The Restaurant Manager is responsible for ensuring that all building codes and city health department regulations are met, and that proper documentation is available upon request.

Restaurant Manager Salary: How much money does a Restaurant Manager make?

The salary earned by Restaurant Managers depends on the experience, educational qualifications, and the type and location of the restaurant where they work. Restaurant Managers in large, well known restaurants in large cities earn higher salaries than those in small restaurants or those in smaller towns.  In most cases, to earn the highest salary as a Restaurant Manager, you will need to have an educational background in both business and restaurant management.  The salary range for restaurant managers is between $25,000 and $35,000 for those who are new to the business, and as much as $60,000 and beyond for those with experience.